In family-centred care, all aspects of care are oriented towards supporting and involving the family with the goal of improving quality, psychological well-being, clinical outcomes and the overall patient and family experience. Learn about how our organisation helps to facilitate family-centred care.

Kitchens and communal areas mean families are able to preserve a sense of normality and routine for the rest of the family by spending time with and cooking for their other children. Not only does this benefit their health by preparing homecooked food, it also helps financially.

As well as providing a place for families to cook and relax, communal areas in our Houses provide an important meeting space for parents to talk to each other. Peer to peer support is so important and parents in our Houses can feel supported by other families sharing the same experiences. Watch Katie and Emma as they talk about developing their friendship beyond the Ronald McDonald House.

Our accommodation is provided free of charge and for as long as families need it.

According to a report by BLISS, on average, parents were forced to spend an extra £282 a week when their baby was in hospital. This includes unexpected expenses such as travel, parking, food and drink, childcare for siblings, and loss of earnings.