We want everyone to enjoy all Ronald McDonald House Charities UK events. To ensure you have a great experience, we hope that you make the most of the facilities and activities offered, enjoy time with friends and colleagues, and feel safe, respected and included. Our Code of Conduct outlines our expectations for behaviour and serves as a guideline for all attendees, volunteers, sponsors, and organisers.

The purpose of this policy is to prevent harassment by defining expectations for behaviour, to provide reassurance, and to encourage people to report any unacceptable behaviour.

Ronald McDonald House Charities UK is dedicated to providing a safe environment for anyone attending our events, including staff, members, guests, volunteers and sponsors. We do not tolerate harassment, discrimination, or offensive behaviour of event participants in any form.

When attending an event we ask that you participate respectively, being mindful of personal boundaries, and do not engage in unwanted physical contact. Each of us has the right to enjoy the experience without fear of harassment or unwanted behaviour. Being mindful of language choice and that people have varying humour levels, being considerate at all times will ensure consistent behaviour.

If we are made aware of any participants who have harassed or made anyone else feel uncomfortable, they may be asked to leave the event without refund if the event organisers deem it necessary. Please contact a member of the event staff if you have been made to feel uncomfortable, notice someone else is being made to feel uncomfortable, or have any other concerns. Don’t be afraid to ‘speak up’ if you witness any unwanted behaviour. In the first instance and if you feel comfortable to do so, politely bring the person’s behaviour to their attention and tell them they are making you feel uncomfortable. If the behaviour continues, immediately report this to event staff.

Harassment includes, but is not limited to: all offensive comments, slurs, jokes, or images related to gender, race, religion, sexual orientation, disability, or other protected characteristic, discrimination, intimidation, invasion of privacy, unwanted advances and disruptive or disrespectful behaviour that interferes with the event or the experiences of others.

This policy extends to time on the golf courses, leisure activities, challenge events, travel, reception, Gala and dinners, after party and bar, in or outside the venue, social media, all attendees, sponsors, volunteers, event staff, etc. Ronald McDonald House Charities UK reserves the right to refuse admittance to or remove any person from any Ronald McDonald House Charities UK hosted events at any time in its sole discretion.

Our event staff can usually be identified by special attire. As part of our zero-tolerance policy, we will investigate and review all allegations of violations of our Charity Code of Conduct Policy and respond appropriately. All reports will be dealt with sensitively , and appropriate action will be taken.

We would like to take this opportunity to thank you for helping us to create a safe, respectful and inclusive environment at all our events.

Ronald McDonald House Charities UK